Agreement & Waiver

Thank you for choosing NEXLOX IT Services. My goal is to keep your devices running smoothly and securely. Please review the terms below before requesting service.

What You Can Expect

• Professional Care: Services are provided with care, professionalism, and best practices.
  
  

• Industry-Based Recommendations: Clean-up steps follow industry standards and your system’s current condition.
  
  

• Results May Vary: Outcomes depend on the age, health, and performance of your device.
  
  

Important Limitations & Waiver

No Guaranteed Results

• Performance improvements depend on your system’s current state.
  
  

• If your computer is already in good condition, results may be minimal.
  
  

No Liability for Pre-Existing Issues

• I am not responsible for hardware or software problems that existed before service.
  
  

• I cannot be held liable if such issues worsen during normal maintenance.
  
  

Data Protection

• I will never intentionally access or misuse your personal files.
  
  

• It is your responsibility to back up important data before service.
  
  

• I am not responsible for data loss during or after service.
  
  

Remote Service Addendum

For services performed remotely via RustDesk or other secure tools:

• Services are limited to system optimization, startup/program cleanup, and malware scans. Physical cleaning is not included.
  
  

• You agree to provide a stable internet connection and allow secure remote access to your device.
  
  

• While services are performed securely, I cannot be held liable for interruptions, pre-existing issues, or data loss during remote access.
  
  

• You consent to remote access for the purposes of performing the agreed-upon services.
  
  

Limited Liability

• Services are performed at your request and risk.
  
  

• I am not responsible for indirect, incidental, or consequential damages from using your device after service.
  
  

• In no event shall NEXLOX’s liability exceed the total amount paid for the service provided.
  
  

Agreement

By booking or submitting a service request, you acknowledge that you have read, understood, and agreed to this Service Agreement & Waiver.

Thank you for trusting NEXLOX IT Services with your technology needs.