FAQ's

💻 Did you know? Over 60% of malware infections come from clicking links in phishing emails.

🛡️ Did you know? Shredding sensitive documents can prevent identity theft and fraud.

🔧 Did you know? Routine PC cleanup can improve speed by up to 50%.

📧 Did you know? Many free online tools exist to check website or email safety — most people never hear about them.

🔧 Did you know? Regular computer maintenance can extend your device’s lifespan by up to 30%, keeping it faster, safer, and more reliable — helping you protect your investment.

💠 Q: How often should I tune up my computer?

A: For most home users, every 3–6 months is ideal. Businesses or heavier users may benefit from quarterly maintenance to keep devices running fast, prevent malware issues, and ensure everything is up-to-date. Regular tune-ups save time, reduce frustration, and extend the life of your hardware. 

💠 Q: Can you check my emails for phishing if I forward them to you?
A: Yes! We’ll scan them for scams, suspicious links, and spoofed senders, then advise on what’s safe.

💠 Q: Do I need to be home for mobile service?
A: Yes, or someone can be available to hand over the devices/documents for secure processing.

💠 Q: What kinds of documents can you shred?
A: Paper, mail, credit cards, CDs/DVDs, and stapled or clipped documents — safely and securely.

💠 Q: Are your tools and methods safe for my computer?
A: Absolutely — we only use trusted software and best practices to ensure security and performance.

💠 Q: Can I drop off items instead of using mobile service?
A: Yes! Drop-off is convenient for smaller or repeat jobs. You can pick up your processed items at your convenience.